We will line up an appointment with you to come to your property to get an exact understanding of your requirements. During our appointment, we'll determine what your looking for, and any other points. We'll then get a floor plan of the property, measure the roof space and determine the best location for the outdoor unit. From there, we'll get your customised quote to you (often within 24 hours) for you to look at. We'll follow up with a call to go through any questions or queries you may have. Once you're happy with everything we'll get the install booked in as soon as possible.

Most homes are 1–2 days. Larger/complex roofs can push to 2–3. We’ll confirm timeline at the design visit so you can plan.

We install proven, efficient systems. Currently Daikin is our highest selling brand due to their longevity on spare parts and superior energy efficiency. The indoor units split in half so it reduces the chances of having to cut your ceiling out to install the indoor unit. The free in home design of the system includes the kilowatt rating on home size, noise, and efficiency goals, then price it clearly so you can compare your options based on your specific needs.

We service Brisbane, Gold Coast, Bayside, Logan and Ipswich . If you’re nearby but unsure, ask—we’ll confirm in minutes.

Yes, in many cases. We can pre-wire for future zones to make the add-on cheaper later. Tell us your plan so we design for it.

Clean or replace return air filters every 3–6 months, and book a service check annually. Regular upkeep keeps efficiency high and protects your warranty. We will show you exactly what you need to do to maintain the system after we have completed the install as apart of our free maintenance guide.

Modern ducted systems are quiet. We size the unit properly, use quality ducting, and place returns/vents to keep bedrooms whisper‑level. Noise complaints usually trace back to poor design, not ducted itself.

Yes. Removal and disposal is included in fixed quotes unless we state otherwise (for example, asbestos or unusual access). No surprise dump fees.

No, only our licensed, in-house team completes your job.

Our quotations are fixed price, so there will be no nasty surprises on the day.

Absolutely! At Alro, we treat every home as if it were our own. Once we're finished, you'll have no idea that we've even been there - other than the prescence beautifully cold air conditioning, of course!

In the extremely unlikely event that there's any damage, we'll point it out to you and get someone in to rectify it at a time that best suits you.

We've been doing installs just like yours for years with no dramas whatsoever.

All of our machines come with a five-year manufacture warranty. We also offer a 12 month warranty on works carried out by us. If there are ever any issues, you are placed ahead as a priority booking so you can have peace of mind knowing we will reattend site as soon as we can. We pride ourselves on excellent customer service and experience.